Delivery Process
How It Works
Plain process. Everything confirmed before work starts.
Choose Service
Pick a packaged service from Security Services, App Services, or AI Services, or chat with us if you need something custom.
What we do
- Browse transparent pricing and service details
- Choose a pre-scoped package for a clear start
- Or chat with us first for custom requirements
What we need from you
- Nothing at this stage — browse and decide at your own pace
Service Request & Payment
Submit your service request — no payment at this stage. Our operations and specialist team review scope confidentially and send a secure payment link after scope confirmation.
What we do
- Submit your service request — no payment required at this step
- Receive scope confirmation and secure payment link within one business day
- Make payment; intake opens after payment is verified
- Intake confirms deliverables, timeline, and access requirements
What we need from you
- Completed intake form after payment confirmation
- Service-specific documentation, credentials, or materials
- Requirements confirmed within the intake form for your service
Delivery
Work starts after intake is confirmed. Delivery is to the agreed scope and timeline, with documented outputs, senior-led review, and structured follow-up at every stage.
What we do
- Work begins after intake completion
- Regular progress updates via email
- Deliverables provided according to confirmed scope
- Timeline confirmed during intake based on scope
- Delivery schedule reflects what was scoped
What we need from you
- Timely responses to clarifying questions (within one business day)
- Final content assets at agreed milestones (app projects)
Handoff & Support
Review what is delivered, request any scope-aligned adjustments, and get your handoff documentation.
What we do
- Handoff session to review all deliverables
- Revision period for scope-aligned adjustments
- Documentation and next-steps guidance
- Optional scheduled advisory guidance via Monthly Security Advisory under separate scope
What we need from you
- Review and feedback within the included revision period
- Written confirmation of scope-aligned revisions
BilgeQor Method
The Security File turns risk signals into decisions.
Official market data shows where risk exists. The BilgeQor Security File connects that context to your real websites, apps, accounts, payment flows and team responsibilities, so leaders can decide what to fix first.
What the Security File contains
A Security File is not a generic report. It is a structured decision record for the assets, workflows and risks covered by the agreed scope.
01
Market and sector context
We connect official market signals and industry exposure to the business surfaces in scope.
02
Exposure map
We map websites, apps, accounts, payment journeys, admin roles, vendors and customer-facing workflows.
03
Priority register
We separate urgent risks, important improvements and lower-priority findings so the next action is clear.
04
Executive summary
We provide a concise summary that leadership, operations, vendors or insurers can read without needing raw technical detail.
05
Remediation roadmap
We turn findings into a 14 / 30 / 90-day action path with ownership, evidence notes and follow-through guidance.
Why this matters
The file gives your team one place to understand what was reviewed, what matters, what changed, and what still needs a decision.
What it is not
- Not a guarantee of perfect security.
- Not a certification or compliance verdict.
- Not a per-company loss estimate or fear-based claim.
What you receive at handoff
Security Reviews
- Written security review report (PDF)
- Prioritised finding register with remediation order
- Executive summary suitable for board or insurer presentation
- Remediation guidance notes per finding
- Coverage summary per package scope
- Post-remediation confirmation result (hardening services)
App & Product Services
- Agreed deliverables per intake confirmation
- Source code repository access (where applicable)
- Build artifacts and deployment documentation
- App store submission support documentation (where applicable)
- Handoff session with written notes provided
Advisory Services
- Monthly advisory brief
- Quarterly posture summary
- Prioritised action list per review cycle
- Direct advisory channel access within agreed scope
How We Keep Scope Clear
No surprises. Inquiries and engagements are handled with a confidentiality-first workflow. What is confirmed in intake is what gets delivered — under senior-led review with documented outputs. Additions need explicit agreement.
Intake Locks Scope
Before work starts, we confirm your specific requirements in writing. That is the agreed scope.
Timeline After Intake
We do not commit to timelines before understanding your scope. Once intake is done, we confirm when to expect delivery.
Add-On Pricing Visible Upfront
If scope expands, add-on pricing is already visible. No friction, no negotiation.
Custom Scope? Chat First.
For anything that does not fit a standard package, chat with us first to scope it correctly before purchase.
Progress updates
Via email at agreed intervals
Clarifying questions
Response requested within one business day
If timelines shift
You are notified before changes are applied
Scope questions
Raised before delivery proceeds — not after
Two ways to start
Ready to submit a direct request
- Your requirements fit a pre-scoped package
- You are comfortable with fixed-scope delivery
- You want to start promptly after scope is confirmed
Not sure which package fits
- Your requirements may need custom scope
- You want to combine multiple services
- You want to discuss before committing
Payment & Delivery
Payment Methods
We send a secure payment link after scope confirmation:
- Credit/debit cards (Visa, Mastercard, Amex)
- Bank transfers
- Additional methods may be available — contact us to confirm
When Delivery Begins
Delivery begins after two conditions are met:
- 1.Verified payment confirmation
- 2.Intake completion (confirms scope, deliverables, and timeline)
No work begins before verified payment. Delivery timing and any separately scoped specialist work are confirmed during intake and documented in writing.
Timeline Approach
All timelines confirmed during intake based on your specific requirements:
- Security reviews: Timeline depends on asset count, complexity, and package tier
- App development: Timeline depends on platform count, feature scope, and integration requirements
- Advisory services: Recurring monthly sessions
Frequently Asked Questions
Ready to get going?
Browse the packages or chat with us about your project.
For strategic app product partnerships — Apply for Partnership